These guys are amazing! Ordered a new baby, weather did not permit home delivery, but no fear. Communication was fantastic, educational, and informative. Got my baby happy, safe, and quickly. He came with last feed date, food type, and transfer instructions(for newbies like me). Would absolutely recommend this company to anyone and everyone. Great job guys and thank you again.

Beautiful snake. Shipping was perfect.

She is precious. Very healthy and active right off the bat. She's tiny and so cute. She's named Strawberry and is mt first ever snake. She's got little bunny ear pattern on her head. I just got her tonight and packaging was very safe.

He arrived well and active. He has adjusted well and is great with handling. He has had his first meal with us. He ate well and seems to be digesting well. We are very happy with him and will recommend others to come here for their baby boop-noodles.

My little noodle arrived happy and healthy. It was a 30 min trip home. I was able to feed him a pinkie because of his last feed date. I put him in his habitat and he is loving it. I have been able to handle him and he does very well when I have him out. This is my first snake, and I am 59 yrs old. Love my noodle, by the way, he is named after Ron off Harry Potter. Thanks

I ordered my snake on a Monday and I picked him up on a Thursday from the Main Fed Ex in my area. I received a very healthy snake. I was able to feed him a frozen pinky when I got him home. He is gorgeous and doing very well. Great company to do business with.

I ordered this snake on June 14, 2020 and paid for overnight shipping, which was almost as much as the snake costs. My daughter and I anxiously awaited its arrival. There was a slight hiccup because I realized I wouldn't be home on the day it was originally supposed to arrive. I sent a text (as instructed on the website) asking that shipping be delayed one day and was told they could do that. When the snake didn't arrive on the day it was supposed to, I messaged to see if it had been shipped and was told it had not. I went back and forth with various people via messaging and calls over several days. Our snake didn't arrive until June 23, almost a week and half after we ordered it. I understand that things happen, but the company did not attempt to reach out to me at all to explain what the delay was and why our snake wasn't shipped on the day(s) I was told it would be. I had to initiate contact every single time. I have over 20 years of customer service experience and own my own business. If you are going to charge for overnight shipping and state on your website: "NOTE - OVERNIGHT SHIPPING DOES NOT MEAN IT SHIPS OVERNIGHT AS SOON AS YOU ORDER IT! Overnight shipping is a FedEx service that ensures delivery of the animal the next morning, so it is fast, and safe for the animal. Your order may be delayed due to weather, or for other reasons. We usually do not have delays but on occasion we do for a plethora of reasons since we are dealing with live animals. Such as ex: we cannot ship recently fed snakes and certain lizards because they may vomit in shipping and that is not good, so we may hold your package till the animal digests and then ship. We will notify you of something like this, or any delay to ensure you are aware, and that someone will be there to sign for package before shipping so that everyone and thing is aware and on an agreed upon schedule", you should honor that. Customers should not have to continuously reach out to you for updates. That said, our snake is beautiful, healthy and settling in very well. We are happy with him.

Received an albino by mistake but the snake came in healthy, well shipped, and right on time!

I ordered this snake and she is amazing, super sweet. But on the website it says she is on frozen/thawed pinkies but on her shipping container it says she is on live. I fairly upset about this as all my other snakes are on frozen/thawed.